Elfori

Product Discovery: A large and diverse cosmetics catalog made it difficult for customers to quickly find suitable products, brands, and special offers. Fragmented Customer Experience: Shopping, promotions, professional education, and loyalty benefits were previously separated across different channels. Limited Personalization: Customers needed relevant discounts, bonus tracking, exclusive offers, and product availability based on their account type. Professional Knowledge Gap: Beauty specialists required a convenient way to discover seminars, courses, speakers, and expert skincare content.

Structured Mobile Catalog: Organized products by category, purpose, brand, promotions, new arrivals, and bestsellers, supported by fast search and clear product information. Complete Shopping Flow: Implemented favorites, product availability, discounted pricing, quantity management, shopping cart, and personal order history. Personalized Accounts: Added customer registration, editable profiles, notifications, accumulated bonuses, individual discounts, and Pro-only product access. Integrated Loyalty and Promotions: Centralized active campaigns, countdown-based offers, promotional content, and personalized benefits within the application. Educational Ecosystem: Combined an expert article library with a dedicated training center featuring seminars, filters, professional speakers, and beauty courses.